To enable you to trace a order we will require your name, e-mail, address, credit/debit card details, card expiry date and any other relevant information and security codes or passwords. We will also ask for a contact number, so we can contact you if any problem arises. We will also pass this number on to the courier to help manage the delivery of your order. All this information is collected to allow us to provide you with the best possible service and so we can provide you with information on special offers and promotions. If you wish not to be included in our mailing list we will give you the option to opt out and your details will not be stored and we will not contact you unless you have given your permission.

By purchasing products from FC Curtain company you allow us to hold your personal information on file.

It is important to us that we protect your privacy and we do not sell, trade or rent your personal information to others without your express permission. Information is collected lawfully and in accordance with the Data Protection Act 1998. No personal information that you enter into our website is stored by our internet service providers or any other third party.

Security of Information and your rights.

Our site uses secure server software and hardware to protect your information whenever you place an order or access your information through our site FC Curtain company uses a Realex payment system for all online transactions. This chosen system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.

As required by law under UK data Protection Legislation (Data Protection Act 1998) we follow tight security protocols to protect your information from unauthorised access. If you are unsure about any information we hold about you or your account details then you may contact us to review your file and update if required.

Credit/ Debit Card Security Statement

All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website. Your details will not be passed on to any third parties. No credit/debit card details are stored once your order has been processed. Each time you place an order your address details will be stored but you will need to enter your card details.

Intellectual Property

Copyright - This website and its contents (including all associated domain names and brand identities) are the property of FC Curtain company. All the written, photographic and design of the website are our property. None of our material may be used without our written permission.

Trade Descriptions Act

Great efforts and extreme care has been taken to ensure that the colour, descriptions and measurements are correct when published. All specifications and dimensions are approximate and whilst we have taken every effort to reproduce colour accurately, there may be slight colour variations. Some products are made of natural fibres and handmade and may vary slightly from the product pages displayed on the website.